Please read these terms carefully before using PILRS services. By accessing our platform, you agree to be bound by these terms.
These Terms of Service ("Terms") constitute a legally binding agreement between you and PILRS, Inc. ("PILRS," "we," "us," or "our") governing your access to and use of the Pilrs website, platform, and services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to both you individually and that organization.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify you of material changes via email or through the Service.
Pilrs provides an AI-powered construction estimating platform that enables users to:
The Service is designed for use by construction professionals, contractors, estimators, and related industry professionals. We continuously improve and update the Service, which may result in changes to features, functionality, or availability.
To access certain features of the Service, you must create an account. You agree to:
You must be at least 18 years old and have the legal capacity to enter into these Terms. Accounts registered by automated methods are not permitted.
Business and Enterprise plans may include multiple user seats. The account administrator is responsible for managing user access and ensuring all team members comply with these Terms.
The Service is offered through various subscription plans with different features and pricing. Current plan details are available on our pricing page. We reserve the right to modify pricing with 30 days' notice.
We offer a 14-day money-back guarantee for new subscribers. After this period, subscription fees are non-refundable. Annual subscribers may receive a pro-rated refund within the first 30 days at our discretion.
We may offer free trials at our discretion. At the end of a trial period, your subscription will automatically convert to a paid plan unless cancelled.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Violation of acceptable use policies may result in immediate suspension or termination of your account without refund, and may be reported to appropriate authorities.
The Service, including all content, features, functionality, software, algorithms, designs, graphics, trademarks, and other intellectual property, is owned by PILRS and protected by U.S. and international intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term.
If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation or attribution.
You retain all rights to the data, files, and content you upload to the Service ("Your Data"). We do not claim ownership of Your Data.
You grant us a limited license to process, store, and display Your Data solely to provide and improve the Service. This license terminates when you delete Your Data or close your account.
By default, Your Data is not used to train our AI models. Enterprise customers can opt-in to contribute anonymized data to improve our estimation algorithms with additional benefits.
We implement industry-standard security measures to protect Your Data. Please review our Privacy Policy for details on how we collect, use, and protect your information.
You can export Your Data at any time through the Service. Upon account termination, we will retain Your Data for 90 days to allow for export, after which it will be permanently deleted.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
While we strive for high accuracy, estimates generated by the Service are provided for informational purposes only. You are solely responsible for verifying all estimates and making final business decisions. PILRS is not liable for losses resulting from reliance on estimates.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless PILRS and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your access to the Service immediately if you:
Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and indemnification) will survive.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.
For disputes not involving injunctive relief, you agree to first attempt resolution through our support team, then through binding arbitration under the rules of the American Arbitration Association.
You agree that any claims must be brought individually, not as part of a class action or representative proceeding.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and PILRS regarding the Service.
You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
If you have questions about these Terms or the Service, please contact us:
PILRS, Inc.
509 Beale Street
San Francisco, CA 94105
United States
Email: legal@pilrs.com
Phone: +1 (415) 580-3000
For general support inquiries, please visit our Contact page or email support@pilrs.com.